3. DATA COLLECTED
3.1. Gameplay. The Game collects information about gameplay (for example, non-personally identifying information about gaming activity) and stores it as part of one or more of Apple’s services, such as iCloud for cloud saves and Game Center for achievements. The Studio does not store any such information about gameplay on its servers.
3.2. Customer Service. When you contact the Studio, the Studio may collect the following Data, which may include personally identifying data, from Users or third parties:
3.2.2. E-mail address.
3.2.3. Address or other geolocation information.
3.2.4. Apple PlayerID (or similar information).
3.2.5. Other relevant Data to the extent that the Studio believes that such Data is relevant and/or useful in order for the Studio to provide its goods and services to the marketplace.
4. DATA COLLECTION
The Studio may collect Data in the following ways:
4.1. By Users. Data may be provided to the Studio by Users themselves; for example:
4.1.1. When a User accesses the Game software through the Apple Arcade service.
4.1.2 When a User contacts the Studio through the Studio’s web site, by telephone, by postal mail, by e-mail, or through any other means.
4.1.3. When a User elects to receive marketing communications from the Studio.
4.1.4. When a User uses any other service provided by the Studio.
4.2. Third Parties. Data may be received from other sources, including third parties and publicly available sources, such as Apple and marketing information service providers.
4.3. Automatically. Data may be collected automatically from Users when accessing the Game via the Apple Arcade service.
5. USE OF DATA
Any or all of the aforementioned Data may be required by the Studio from time to time in order to provide Users with the best possible service and experience when playing the Game. Data may be used in the following ways:
5.1 Gameplay. Data related to gameplay is collected by the Studio and stored as part of one or more of Apple’s services. Such Data is used for purposes such as cloud saves (iCloud) and achievements (Game Center).
5.2. Customer Support. Data related to customer support may be used for purposes such as:
5.2.1. Internal record keeping.
5.2.2. Improving the Studio’s products and services.
5.2.3. Transmission by e-mail or other means of marketing materials that may be of interest to Users, when they have elected to receive such materials.
6. SHARING DATA
The Studio may share Data with the following persons for the following reasons:
6.1. Agents. The Studio may share Data with the Studio’s employees, professional advisors, and other agents, in order to provide maximum benefit from the Studio’s services to Users at minimum cost.
6.2. Platforms. The Studio may share Data with Apple and other third-party game platforms that host the Game in order to facilitate bug fixes, patches, gameplay updates, and the like.
6.3 Law Enforcement. The Studio may share Data with regulatory and law enforcement authorities in order to facilitate the detection of unlawful activity or regulatory non-compliance.
The Studio may use Data for the above reasons if the Studio deems it necessary to do so for a legitimate purpose. If a User is not satisfied with this, then the User has the right to object in certain circumstances (see Section 10 below).
For the delivery of direct marketing to Users via e-mail or other reasonable means, the Studio will obtain User consent, either via direct consent (“opt-in”) or implied consent (“soft opt-in”). A soft opt-in is a specific type of consent that applies when Users have previously interacted with the Studio (for example, if a User contacts the Studio to ask for details about a particular product and the Studio is marketing similar products and services). Under “soft opt-in” consent, the Studio will take a User’s consent as given unless the User specifically refuses such consent or such consent is otherwise withdrawn by such User. For other types of marketing, the Studio will obtain explicit consent by, for example, providing a check box that signifies that the User consents to marketing contact. Users have the right to withdraw consent for marketing contacts at any time.
8. DATA RETENTION
9. DATA SECURITY
If a User suspects any misuse or loss or unauthorized access to Data provided by such User to the Studio, the User should immediately contact the Studio at email@example.com.
10. USER RIGHTS
A User has the following rights in relation to Data provided by such User to the Studio:
10.1. Right to Access. A User has the right to request copies of Data stored about that User at any time, or to request that the Studio modify, update, or delete such Data. The Studio will not charge a User for access to the Data the Studio has stored about that User, unless the request is unreasonable or duplicative. The Studio may, in its discretion, refuse such a request where the law allows. If the Studio refuses such a request, the User may request an explanation for the refusal.
10.2. Right to Correct. A User has the right to have such Data corrected if it is inaccurate or incomplete.
10.3. Right to Erase. A User has the right to request that the Studio delete or remove such Data from the Studio’s servers.
10.4. Right to Restrict Use of User Data. A User has the right to “block” the Studio from using such Data or to limit the ways in which the Studio can use such Data.
10.5. Right to Data Portability. A User has the right to request that the Studio move, copy, or transfer such Data.
10.6. Right to Object. A User has the right to object to the Studio’s use of such Data, including where the Studio uses it for otherwise legitimate reasons.
11. DECLINING OR WITHDRAWING
Users may decline to provide Data, or, after agreeing, may subsequently withdraw permission for the Studio to collect Data. However, by declining or withdrawing, certain options and game modes may become unavailable, including online play.
To ask questions regarding Data, exercise any of the User Rights set forth in Sections 10 above, or withdraw a User’s consent to the processing of Data (where consent is the Studio’s legal basis for processing that Data), contact Bob Roberts via e-mail at firstname.lastname@example.org .
It is important that Data held by the Studio about Users is accurate and current. The Studio requests that Users inform the Studio if that Data changes while being stored by the Studio.
15. TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA
Users located in or subject to the jurisdiction of the European Economic Area (or EEA) are advised that Data that the Studio collects may be stored and processed in and transferred to countries outside of the EEA. Please note that the Studio’s principal place of business is located in the United States of America. Therefore, for the avoidance of doubt, Users should assume that User Data will be stored in, processed in, and transferred to countries outside of the EEA. Users who do not accept this should not access the Game.
16. CHANGES OF OWNERSHIP AND CONTROL
The Studio may expand or reduce its business, and this may involve the sale or other transfer of control of all or part of the Studio. Data provided to the Studio by Users will, where it is relevant to part of the Studio’s business being transferred, be transferred along with that part, and the recipient shall be permitted to use the Data for the purposes for which it was originally supplied to the Studio by such Users. The Studio may also disclose Data to a prospective purchaser of its business or any part thereof, so long as it uses reasonable diligence regarding prospective purchasers and obtains from prospective purchasers a signed confidentiality agreement that permits such prospective purchasers to use such Data only to evaluate the proposed purchase.
17. CHOICE OF LAW
18. TRANSFER OF RIGHTS
20. CHANGES AND REVISIONS
21. CUSTOMER SUPPORT
Customer support inquiries should be directed to email@example.com. Information about support and services is available at www.wonderbellygames.com. Technical and game support will be freely provided within three business days after the Studio receives a customer support ticket. The support email will continue to be available until at least January 1, 2023.
For inquiries regarding the Apple Arcade service or device compatibility, use a web browser to navigate to https://support.apple.com/ for frequently asked questions, guidance, support, and contact information provided by Apple.